{"id":26,"date":"2024-04-08T06:04:02","date_gmt":"2024-04-08T06:04:02","guid":{"rendered":"https:\/\/obsessedhairoil.com\/index.php\/2019\/05\/31\/faq-obsessed-hair-oil\/"},"modified":"2024-04-08T06:04:02","modified_gmt":"2024-04-08T06:04:02","slug":"faq-obsessed-hair-oil","status":"publish","type":"post","link":"https:\/\/obsessedhairoil.com\/faq-obsessed-hair-oil\/","title":{"rendered":"FAQ | Obsessed Hair Oil"},"content":{"rendered":"<p>Sometimes you just have a question, need clarification or want to know that the people behind the product (Obsessed Hair Oil) is real. I don\u2019t blame you. That\u2019s why we are here \u2013 to put your mind at ease. If you have questions, please feel free to contact us. We are not some faceless company.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_65 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/obsessedhairoil.com\/faq-obsessed-hair-oil\/#Find_frequently_asked_questions_faq_and_answers_and_general_information_below\" title=\"Find frequently asked questions (faq) and answers and general information below.\">Find frequently asked questions (faq) and answers and general information below.<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/obsessedhairoil.com\/faq-obsessed-hair-oil\/#Shipping\" title=\"Shipping\">Shipping<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/obsessedhairoil.com\/faq-obsessed-hair-oil\/#Refund_Cancellation\" title=\"Refund &amp; Cancellation\">Refund &amp; Cancellation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/obsessedhairoil.com\/faq-obsessed-hair-oil\/#Customer_Service\" title=\"Customer Service\">Customer Service<\/a><\/li><\/ul><\/nav><\/div>\n<h4><span class=\"ez-toc-section\" id=\"Find_frequently_asked_questions_faq_and_answers_and_general_information_below\"><\/span>Find frequently asked questions (faq) and answers and general information below.<span class=\"ez-toc-section-end\"><\/span><\/h4>\n<p><strong>How long does it take to receive my package?<\/strong> We normally ship the same day or no later than the following day. So, however long it takes the United States Post Office after that.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Shipping\"><\/span><strong>Shipping<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Typically orders are shipped each business day. If your order does not ship the same day you placed it, it is due to USPS pickup cut-off times. In this case, your package will ship the next business day.<\/p>\n<p>All orders are shipped using www.usps.com services, priority mail and priority international mail. Once a tracking number has been assigned to your package it automatically sends an email with your tracking information. In the event you don\u2019t receive an email with tracking information you can email us at: info@obsessedhairoil.com<\/p>\n<p><u>Please note:<\/u> Shipping is free for those in the United States, <em>except for<\/em> Hawaii, Alaska, Puerto Rico and the other U.S. territories. For those exceptions and international orders, shipping charges are calculated during checkout.<\/p>\n<p>For current international pricing, simply place an order; you do not have to complete your order, but you can set up your shipping destination and that will reflect the current international pricing for your specific destination.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Refund_Cancellation\"><\/span>Refund &amp; Cancellation<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li>We offer refunds on orders that are cancelled before shipment. We are unable to issue refunds for orders that have already been shipped.<br \/>\nFor all refund and cancellation requests, please contact info@obsessedhairoil.com.<\/li>\n<li>Please provide the correct shipping address at checkout. Obsessed Hair Oil will not issue refunds if you provide an incorrect address.<\/li>\n<li>If your order is damaged or missing, due to no fault of your own, Obsessed Hair Oil will refund your money or ship you a new product. Please contact info@obsessedhairoil.com to report damaged or missing items.<\/li>\n<li>We do not accept returns.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Customer_Service\"><\/span><strong>Customer Service<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>For any questions or concerns regarding your Obsessed Hair Oil purchase, please email Serena Harris for fastest service at info@obsessedhairoil.com.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Sometimes you just have a question, need clarification or want to know that the people behind the product (Obsessed Hair Oil) is real. I don\u2019t blame you. That\u2019s why we<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/posts\/26"}],"collection":[{"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":1,"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/posts\/26\/revisions"}],"predecessor-version":[{"id":73,"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/posts\/26\/revisions\/73"}],"wp:attachment":[{"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/media?parent=26"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/categories?post=26"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/obsessedhairoil.com\/wp-json\/wp\/v2\/tags?post=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}